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You should be able to find all the answers to your questions, whether they are general trading queries or specific queries about our trading platforms. An interactive customer service hub where you can search for specific keywords or by relevant topic. We are consistently updating our answers so keep checking in for all our up to date support



  • MT4 accounts can be opened in GBP, USD or EUR. Trader Pro accounts can be opened in all of the major currencies, if you have a bespoke request please contact our Client Support team on +44 (0) 20 7392 1494 or be email on Customer.Service@ETXCapital.com

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  • What types of accounts do you offer?

    ETX Capital offers two different types of platforms to prospective clients;

    ETX TraderPro

    ETX Capital’s flagship platform, TraderPro provides traders with an advanced suite of charts and graphs, as well as access to thousands of tradable products.

    ETX MT4

    ETX Capital hosts a version of the widely popular MT4 platform, which allows users to trade via the use of automated Expert Advisers.

    If you would like to create addtional accounts with us for one of our two platforms you can log into your existing account and and do this from the 'Profile' section of the side panel.

    If you open an account with us for one of these platforms and subsequently wish to also trade on another of our platforms, please email the customer service desk on customer.service@etxcapital.com. Having already been through the security process when previously registering, other platforms should be accessible to you. 

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  • Can I have more than one account with you?

    Clients can hold more than one account with us, for example one account for each trading platform we offer. You can hold up to five live accounts with us, any additional accounts required would need to be reviewed by our compliance team.

    To create an additional account please log into your existing trading platform. Once logged in go to the 'Profile' section where you will be able to sign up for additional accounts.

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